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As a Registered Training Organisation, Aldridge State High School has agreed to operate within the Principles and Standards of the VET Quality Framework.  This includes a commitment to recognize the training qualifications issued by other Registered Training Organisations.  The School is registered to deliver a range of VET programs under the direction of Queensland Curriculum Assessment Authority (QCAA) and Department of Education and Training (DET).  The mission of the school as an RTO is to deliver quality training and assessment across a range of selected industry areas in accordance with National Training Packages.  Aldridge State High School reserves the right to amend the code of practice to suit the needs of training organisations as required.  All amendments will be in accordance with legislation governing RTOs.

VET Certificates currently on offer that Aldridge State High School provides as the RTO are:
Code             Certificate                                                  Expiry date
SHB20116     Certificate II in Retail Cosmetics                   31/12/2021
CPC10111     Certificate I in Construction                          31/12/2018
BSB10115     Certificate I in Business                               31/12/2020
BSB20115     Certificate II in Business                              31/12/2020
SIS20213      Certificate II in Outdoor Recreation              31/12/2018
SIT10216      Certificate I in Hospitality                            31/12/2021
Refer to subject guides for individual unit of competency and details relating to the course.
Aldridge State High School, as an RTO, has a complaints and appeals policy specific to its RTO operations.
A complaint can be made to the school RTO regarding the conduct of:
           the school RTO, its trainers, assessors or other school RTO staff
           students of the RTO
           any third parties providing services on behalf of the school RTO (if relevant).
Complaints may be made to any member of staff.
An appeal can be made to Aldridge SHS to request a review of a decision, including assessment decisions.
Appeals should be made to the trainer/assessor in the first instance, but can also be made to Heads of Department or the RTO Manager.
Aldridge SHS will ensure that the principles of natural justice and procedural fairness are adopted at every stage of the complaints and appeals process. All complaints and appeals are heard and resolved within 60 calendar days of receipt.
If Aldridge SHS considers that more than 60 calendar days are required to process and finalise the complaint or appeal, the complainant or appellant will be informed of the reasons for the extended timeframe in writing and will be regularly updated on the progress of the matter.
If the processes fail to resolve the complaint or appeal, a review by an independent party will be provided if requested.
Complaints or appeals should be directed to the Principal as CEO of Aldridge SHS: